Returns

You have [7/14/30] calendar days to return an item from the date you received it. To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• You must provide the receipt or proof of purchase.

Refunds

• Once we receive your item, we will inspect it and notify you of the status of your refund.
• If your return is approved, we will initiate a refund to your original method of payment.
• The credit may take [5–10] business days to reflect on your statement depending on your card issuer's policies.

Late or Missing Refunds

If you haven’t received a refund yet:

• Check your bank account again.
• Contact your credit card company.
• Contact your bank.

If you’ve done all of this and still have not received your refund, please contact us at support@nwa.store

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at support@nwa.store

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions on how to return your item, contact us at support@nwa.store